Frequently Asked Questions
Everything you need to know about your Silayi Pret experience.
What is the typical delivery timeframe for an order?
For domestic orders, we typically deliver within 5-7 business days. International shipping may take 10-15 business days depending on the destination and customs processing.
How do I ensure I am selecting the correct size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as our contemporary silhouettes may vary slightly from standard high-street sizing.
What is your return and exchange policy?
We offer a 7-day return policy for unworn items with original tags attached. Please note that customized outfits and items purchased during clearance sales are not eligible for return or exchange.
Do you offer customization or bespoke stitching services?
Yes, we offer minor customizations such as sleeve length or hem adjustments on select pret wear. Please contact our WhatsApp support team immediately after placing your order to discuss your requirements.
What payment methods do you accept?
We accept all major credit and debit cards, net banking, and popular digital wallets. Cash on Delivery (COD) is also available for most domestic pin codes.
How should I care for my Silayi Pret garments?
To maintain the longevity of the fabric and intricate detailing, we recommend dry cleaning for all our formal wear and a gentle hand wash in cold water for our daily wear cotton collections.